Amazon forced to pay out shoppers from $2.5 billion ‘unintentional membership’ settlement...
Amazon will pay $2.5 billion to settle claims that it made canceling Prime subscriptions difficult and misled customers into signing up.Summary
Amazon is required to pay $2.5 billion in a settlement regarding its Prime subscription service, following allegations that the company intentionally made cancellation processes difficult and misled customers into enrolling. The Federal Trade Commission (FTC) deemed Amazon’s practices “deceptive.” The settlement benefits individuals who signed up for Prime between June 23, 2019, and June 23, 2025, and either attempted to cancel or were unable to do so, with a limit of 10 Prime benefit uses per 12-month period. Claimants can receive up to $51. Amazon denies wrongdoing but agreed to the settlement to avoid further legal battles, and will also modify its practices to include a more prominent cancellation option. The first round of payments was distributed between November 12 and December 24, with a second round in January, and the claim deadline is July 23, 2026.
(Source：The Sun)