Hyatt to pay $1.25M in Texas settlement over hidden hotel fees allegations
Kvue
Hyatt will pay $1.25 million to settle allegations of hiding mandatory fees from customers in Texas.Summary
Hyatt hotels has agreed to a $1.25 million settlement with the Texas Attorney General, Ken Paxton, over allegations that the hotel chain concealed mandatory fees when advertising room prices. Paxton asserted that Hyatt advertised rooms at rates not generally available to the public. The settlement mandates that Hyatt now disclose all fees upfront, enabling consumers to compare prices transparently. According to Paxton, “Texas consumers should never be misled by hotel companies attempting to hide fees and charges,” and warned that deceptive practices would be penalized. KVUE contacted Hyatt for a statement but did not receive a response.
(Source：Kvue)