How to find out if you qualify for Amazon refund after FTC settlement
Amazon is refunding up to $51 to eligible Prime customers as part of a $2.5 billion FTC settlement.Summary
Amazon is issuing refunds totaling $1.5 billion to customers who were allegedly improperly enrolled in Amazon Prime memberships, following a settlement with the Federal Trade Commission (FTC). The $2.5 billion settlement, reached after a 2022 Business Insider investigation revealed misleading website designs, includes a $1 billion civil penalty and $1.5 billion for customer refunds. To qualify for a refund of up to $51, customers must have been Prime members in the US who signed up between June 23, 2019, and June 23, 2025, through specific enrollment processes or experienced difficulties canceling their subscriptions, and used three or fewer Prime benefits within a 12-month period. Amazon will notify eligible customers and offer refunds via check, PayPal, or Venmo later this year. The FTC warns customers that neither Amazon nor the FTC will request money in exchange for a refund, cautioning against potential scams. Amazon maintains it has always followed the law and views the settlement as a way to focus on innovation.
(Source：Business Insider)