Kaiser settles class-action web tracking lawsuit for $46M

Kaiser Permanente has agreed to a $46 million settlement to resolve a class-action lawsuit concerning its use of web tracking technology on its websites, mobile apps, and patient portals. The lawsuit alleged that Kaiser improperly disclosed personal information, including member names and IP addresses, to third-party companies like Google, Microsoft, and X. The breach, impacting 13.4 million records and reported to HHS in April 2024, involved data revealing member interactions with Kaiser’s online platforms.

Kaiser removed the tracking tools following the incident, which was the second-largest breach reported to HHS in 2024. Multiple complaints were consolidated into a single class action, alleging violations of state privacy laws and negligence. While Kaiser denied the claims, it opted for settlement to avoid further litigation, with the potential for the settlement to reach $47.5 million based on a supplemental agreement.

Final approval of the settlement is pending a fairness hearing scheduled for April 30, 2026. This case reflects a growing trend of lawsuits related to third-party tracking technology in the healthcare sector.

(Source：TechTarget)