Uber drivers launch European class action over ‘soulless’ and ‘scary’ AI algorithm
The Guardian
Uber drivers in Europe file a class‑action lawsuit claiming the AI pay algorithm unfairly cuts earnings and violates GDPR.Summary
Uber drivers from the UK, the Netherlands and other EU countries have launched a landmark class‑action lawsuit in Amsterdam’s district court, alleging that the company’s AI‑driven pay‑setting algorithm breaches GDPR and pushes down earnings, with about 241,000 drivers potentially affected. The claim says the opaque “black‑box” system uses driver data to set personalised rates, creates fear of constant monitoring, and has already led to instances where identical trips are offered at different prices, such as £27 versus £23, which drivers attribute to the algorithm’s assessment of their willingness to accept lower fares. "It’s scary – they have all my information and they are using it against my own wellbeing", Oba said.
(Source：The Guardian)