Cash App owner accused of failing to protect users agrees to $45M settlement
Block, Inc. agrees to a $45 million settlement over allegations it failed to protect Cash App users from fraud.Summary
The Utah Department of Commerce’s Division of Consumer Protection announced a $45 million multistate settlement with Block, Inc., the company behind Cash App, after allegations that the firm misled consumers about the app’s safety and failed to protect users from fraud. Block’s marketing promised bank‑like protections, yet the platform lacked robust identity verification, offered no phone support, and continued promotions that exposed users to scammers. The settlement requires Block to implement live customer support, stop misleading claims, discontinue risky marketing practices, educate consumers on fraud, and reimburse victims for unauthorized transactions, while the state of Utah receives $482,183 as part of the agreement.
(Source：Cedar City News)