Ageas Federal Life Insurance ranks #1 in industry with 99.82% Individual Claim Settlement Ratio in FY26 – Prime News
Ageas Federal Life Insurance achieved a top industry ranking with a 99.82% individual claim settlement ratio for FY2025–26.Summary
Ageas Federal Life Insurance has secured the top position in the industry for Retail (Individual) Claim Settlement Ratio, recording a rate of 99.82% for FY2025–26. Additionally, the company ranked third in the Group Claims segment with a settlement ratio of 99.96%. This achievement is part of a broader organizational transformation focused on customer-centricity, transparency, and simplicity.
The company's efficiency is highlighted by the fact that 96.11% of eligible claims were settled within 30 days, and 75% were settled within just 7 days of receiving complete documentation. Customers can access claims services through various channels, including the company website, email, partner bank branches, and physical offices.
Jude Gomes, Managing Director & CEO of Ageas Federal Life Insurance, stated that the achievement reflects the company's commitment to honoring promises and making the claims experience faster and more transparent. The company's service quality was further validated by its ranking among the top 10 companies in the Hansa Research Life Insurance CuES 2026 report.
(Source：Primetimenews)