Anthropic Faces Lawsuit Over Allegedly Misleading Claude AI Pricing

Decrypt
Anthropic is being sued for allegedly misleading customers about the usage limits of its Claude Max subscription plans.

Summary

Anthropic is facing a class-action lawsuit filed by customer Karl Kahn, who alleges that the company's Claude Max subscription plans, specifically the Max 5x and Max 20x tiers, provide less usage than advertised. The complaint, filed in the U.S. District Court for the Northern District of California, claims Kahn overpaid for his subscriptions and received less access than promised. The lawsuit seeks damages, restitution, injunctive relief, and class certification on behalf of all U.S. residents who purchased or upgraded to a Claude Max 5x or Max 20x subscription between April 9, 2025, and the present. The plaintiff's attorney argues that the lack of transparency regarding how usage was measured made it difficult for consumers to verify they received the promised service. The lawsuit comes shortly after Anthropic launched its most advanced AI models, Claude Fable 5 and Claude Mythos 5, which faced criticism over usage limits and restrictions.

(Source:Decrypt)

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