Anthropic Sued Over Alleged False Advertising on Claude Max Subscription Usage Limits
Anthropic faces a class-action lawsuit alleging it misleads subscribers regarding the actual usage limits of its premium Claude Max plans.Summary
Anthropic is facing a federal class-action lawsuit filed by Karl Khan in the US District Court for the Northern District of California. The lawsuit alleges that the AI company engages in "bait and switch" tactics by misrepresenting the usage limits of its high-tier Claude subscription plans, specifically the Max 5x and Max 20x tiers.
The complaint argues that while the Max 20x plan ($200/month) promises 20 times the usage of the Pro tier, it actually only provides six to eight times the usage. Similarly, the Max 5x plan ($100/month) allegedly delivers only three-and-a-half times the Pro usage instead of the advertised five times. The plaintiff claims Anthropic's usage calculations are a "black box," lacking transparency and clear definitions of what constitutes a usage session.
The lawsuit seeks class-action status for users of the Max 5x and Max 20x plans since April 2025, with the amount in controversy exceeding $5 million. Anthropic has not yet responded to requests for comment regarding these allegations.
(Source：CNET)