Woman questions Prudential executive in lawsuit seeking brain surgery payout as insurer responds
A woman is suing Prudential for denying her brain aneurysm surgery claim, questioning the insurer's head of life claims on policy language.Summary
A 45-year-old woman, Cai Yunhong, is suing Prudential Assurance Company Singapore for a payout exceeding S$100,000 after her brain aneurysm surgery was denied. She underwent endovascular repair in 2023 following a stroke, but the insurer denied the claim based on a clause defining brain aneurysm surgery as only open-skull craniotomy. Ms Cai argues the policy language is convoluted and manipulated to exclude coverage. During a court hearing, she questioned Prudential's head of life claims, Ms Tan Kah Tin, about the lack of a glossary and the inconsistent use of language for heart and brain aneurysms. Prudential responded that the contract unambiguously excludes the procedure and stated that while they excluded it in 2016, newer policies now cover it. The trial continues.
(Source：Google News)