Delta Sonic Faces Class Action From Joliet Customer 'To Avoid Burdening The Courts With Individual Lawsuits'
A Joliet woman is leading a class action lawsuit against Delta Sonic Carwash, alleging violations of Illinois consumer protection laws regarding automatic renewals.Summary
A customer in Joliet, Illinois, has filed a class action lawsuit against Delta Sonic Carwash, accusing the company of violating the Illinois Automatic Contract Renewal Act and the Illinois Fraud and Deceptive Business Practices Act concerning its car wash memberships. The lawsuit claims Delta Sonic fails to provide adequate acknowledgement of membership terms, cancellation policies, and cancellation instructions to consumers. The plaintiff, represented by attorney Matthew T. Peterson, alleges difficulty canceling her membership and seeks to represent a class of over 40 individuals who have experienced similar issues. The suit requests the court to declare Delta Sonic’s practices unlawful, award refunds for unauthorized recurring charges, and cover legal fees. Delta Sonic operates 10 car washes across Illinois and has yet to respond to the lawsuit, which was filed in Will County, where the plaintiff purchased her membership.
(Source：Joliet, IL Patch)