Volkswagen hit with class-action lawsuit in N.J. Here’s why.

NJ.com
A class-action lawsuit alleges Volkswagen and affiliated companies wrongfully denied coverage for engine and powertrain failures under vehicle service plans.

Summary

A class-action lawsuit has been filed against Volkswagen Group of America, VWFS Protection Services, and Safe-Guard Products International in Mercer County Superior Court. The suit, brought by Carlos Colon and Marquis Reddick, alleges that the companies sold service plans promising comprehensive coverage for engine components but "systematically denied or delayed valid claims" for covered failures in Volkswagen and Audi vehicles. The complaint further claims the companies imposed "unreasonable and unauthorized" requirements, such as making customers pay for full engine teardowns without guaranteeing approval. Colon, who owned a 2020 Volkswagen Tiguan, was required to pay about $2,500 for an engine teardown before his claim was denied. Reddick, who owned a 2022 Audi Q8, faced a similar denial after his vehicle overheated. The plaintiffs are seeking damages, restitution, and injunctive relief to stop the alleged wrongful practices.

(Source:NJ.com)

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