How to claim your part of the $2.5 billion Amazon Prime settlement | 7 On Your Side
Amazon Prime members who had difficulty canceling their subscriptions may be eligible for a refund from a $2.5 billion settlement.Summary
The Federal Trade Commission (FTC) reached a $2.5 billion settlement with Amazon following a lawsuit alleging that the company made it difficult for customers to cancel their Prime memberships. $1.5 billion of the settlement is dedicated to refunding customers, with eligible individuals potentially receiving up to $51. To claim a refund, customers must have been Prime members between June 23rd, 2019, and June 23rd, 2025, and either signed up during that period or experienced trouble canceling. Eligibility also depends on limited use of Prime perks beyond free shipping and unintentional enrollment through specific checkout processes.
Eligible customers will receive a notice by mail and email with instructions on how to file a claim, with options for payment via check, PayPal, or Venmo. The deadline to submit claims is July 21st of this year. The FTC warns consumers to be aware of scams, as they will not contact individuals directly requesting money or threatening action to process the refund.
Experts recommend regularly monitoring subscriptions and utilizing tools like Rocket Money or reviewing credit card statements to manage recurring charges effectively. Resources for filing claims and further information are available at www.subscriptionmembershipsettlement.com or by emailing [email protected].
(Source：Abc7 New York)