Ticketmaster facing Quebec class action over ‘abusive’ service fees
A class action lawsuit has been authorized in Quebec against Ticketmaster alleging its service fees are 'abusive' and violate consumer protection laws.Summary
The Quebec Superior Court has authorized a class action lawsuit against Ticketmaster, alleging its service fees are “abusive.” The suit, filed by Paquette Gadler on behalf of Quebec residents who purchased tickets since July 2021, argues that Ticketmaster’s fees fluctuate with ticket prices rather than reflecting the cost of service provided, violating Quebec’s Consumer Protection Act and Civil Code. The plaintiffs are seeking compensatory refunds.
This legal action is part of a larger trend of challenges against Ticketmaster and its parent company, Live Nation, due to their dominance in the ticket-selling industry. Recent developments include two lawsuits in Los Angeles alleging overcharging and collaboration with resellers, as well as an antitrust lawsuit from the U.S. Department of Justice claiming Ticketmaster holds a monopoly.
The outcome of this Quebec lawsuit remains uncertain, but it adds to the growing scrutiny of Ticketmaster’s practices and potential anti-competitive behavior within the ticket market.
(Source：MobileSyrup)