Here's how to claim a refund up to $52 from Amazon for its Prime settlement – and how to check if you're eligible for one
Amazon Prime members in the US may be eligible for a refund up to $52 due to a settlement over unauthorized Prime enrollments and difficult cancellations.Summary
Amazon is offering refunds up to $52 to US Prime members as part of a $2.5 billion settlement with the Federal Trade Commission (FTC) regarding claims that customers were enrolled in Prime without their consent and faced challenges when attempting to cancel. Starting in November, Amazon began issuing automatic refunds, but those who haven't received one can now file a manual claim. Claim notices are being sent via mail and email, giving members 180 days to submit their claim, which Amazon will review within 30 days. Payments will be issued via PayPal, Venmo, or check.
Eligibility requires being a US Prime customer who signed up through a “challenged enrollment flow” or attempted to cancel online between June 23, 2019, and June 23, 2025, and having used no more than three Amazon Prime benefits in any 12-month period after signing up. The FTC warns that Amazon will never ask for payment to process a refund, and individuals should be cautious of potential scams. If a claim notice is not received, customers can wait a few days, check for previous automatic refunds, verify eligibility, or contact [email protected] for assistance.
(Source：Tech Radar)