More than one million Qantas customers may be eligible for slice of $105m class action claim
PerthNow
Over one million Qantas customers may receive a minimum $50 settlement from a $105m class action over cancelled flights.Summary
More than one million Qantas customers who booked flights between 1 January 2020 and 1 November 2022 that were later cancelled may be eligible for a settlement payment from a $105 million class action. The claim alleges that Qantas breached consumer law by issuing flight credits instead of refunds within a reasonable time frame. The Federal Court of Australia has approved a settlement that will pay each eligible customer a minimum of $50, with some receiving more depending on factors such as whether they used their flight credit or were already refunded. Customers must register their claim by 4pm on 2 October to receive the payment. The settlement is reached without admission of wrongdoing by Qantas.
(Source：PerthNow)