Credit One Bank class action alleges harassing debt collection practices
A class action lawsuit alleges Credit One Bank harassed a consumer with excessive debt collection calls despite her requests to stop.Summary
A class action lawsuit has been filed against Credit One Bank alleging harassing debt collection practices. Plaintiff Rebeca Mingura claims the bank violated the Telephone Consumer Protection Act (TCPA), the Rosenthal Fair Debt Collection Practices Act (RFDCPA), and California’s Unfair Competition Law by making numerous, unwanted phone calls, texts, and emails attempting to collect on alleged debts. Mingura asserts she received over 578 calls in four months, even after informing the bank of her status as a disabled senior citizen and requesting cessation of communication due to financial and medical hardships. Despite a cease-and-desist letter from her legal counsel, the calls continued. The lawsuit alleges the bank made automated calls without consent and engaged in abusive practices, causing emotional distress. Mingura seeks statutory damages under the TCPA and RFDCPA, as well as treble damages under California law, and injunctive relief to prevent further harassing practices. The case is Mingura v. Credit One Bank N.A., Case No. 4:25-cv-06712, in the U.S. District Court for the Northern District of California.
(Source：Class Action Lawsuits)